MīKl

A high profile class-action lawsuit, the Boundary Fares claim, has been dismissed by the court. The class representative alleged that Southeastern, Govia Thameslink Railway (GTR, trading as Southern, Thameslink, Gatwick Express and Great Northern) and SWR had an abuse of dominance position by failing to make Boundary Fares sufficiently available and/or to take reasonable steps to make customers purchasing tickets aware of Boundary Fares. The case was decided against the claimant’s favour, but it highlighted a few key points for…

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The beginning – simple, zone-based fares When the Oyster Card was rolled out in London, it was designed to always give the best value fares. Oyster cards can operate in two ways – as a holder for Travelcards, or as a holder for PAYG credits. A Travelcard is a prepaid ticket, valid on most public transport in London, including National Rail services. Without a Travelcard valid for the journey, PAYG credits are deducted for travel instead. When used in PAYG…

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