Beware of your KeyGo charge on journeys with multiple pricing
I have been using KeyGo for a while to travel between London, Croydon and Brighton. It is a product developed by Govia Thameslink Railway to be loaded onto a The Key smartcard which enables account-based ticketing so that I don’t need to buy a ticket beforehand. In the past, it always charged me correctly, but recently I am getting more troubles than the effort saved. In the last week, I had to contact the customer service twice because of suspected…